Customer Service Assurance - Mobile Network Monitoring| Accanto Systems

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HELSINKI, Finland, May 31, 2013 - Accanto Systems, a pioneer in Customer Experience Management solutions for today's converged networks, recently announced that is has named Jarkko Multanen, Accanto co-founder and former CTO, as its new Chief Executive Officer. It has also finalized the consolidation of its operations to Finland.

Accanto Customers include

Product Spotlight

Accanto Analytics is a unique platform hosting a wide array of innovative Business Analytics and Customer Experience Management applications. Its high performance event processing capabilities together with extreme flexibility enables Quality of Experience (QoE) monitoring and analytics for each individual subscriber in multi-vendor environments. Through highly sophisticated analytical algorithms Analytics processes network data to information providing direct business value to service providers.

Real-time Business Analytics

Innovative Communication Service Providers are increasing their ROI by targeting investments based on high priority customers.

Accanto real time business analytics solutions help service providers optimize their network by focusing on the experience of key customer segments. This is realized through customer focused operations and more efficient subscriber management.

Accanto Systems' iCSA solution was a real breakthru in how to create a real-time, customer-centric troubleshooting and monitoring system.

Operations Director
Finnish Operator