12/28/09

Accanto Systems has Record Year in 2009 with 59% Increase in iCSA System Orders

Accanto Continues to Gain Ground on Competitors, Acquiring Many New Customers of its intelligent Customer Service Assurance (iCSA) Solution

HELSINKI, Finland, December 28, 2009- Accanto Systems, a leader in Customer Service Assurance solutions for today's converged networks, announced a record year for orders of its intelligent Customer Service Assurance (iCSA) solution, with a growth rate of 59% over 2008. Accanto’s iCSA solution was designed to help wireless and wireline service providers manage the complexities of next-generation services in converged network environments.

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12/21/09

Kumaran Systems Forges Global Partnership with Accanto - a Leader in Customer Service Assurance Solutions

TORONTO, Canada, December 21, 2009 -Kumaran Systems announced today a Global Partnership with Accanto Systems (formerly Sunrise Telecom Protocol Products Group), a leader in Customer Service Assurance solutions for today's converged networks. With the completion of this agreement, Kumaran now offers a full spectrum of Service Assurance solutions for video, voice, data and wireless applications. This new suite of products, including advanced multi-protocol analyzers and network monitoring systems which support mobile and VOIP applications, will be marketed by Kumaran around the world.  

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11/09/09

Accanto Introduces AccantoEye Managed Services Offering

New turn-key offering allows mobile operators to take advantage of latest monitoring technologies and skilled personnel to create an optimal customer experience

HELSINKI, Finland, November 09, 2009 - Accanto Systems, a leader in Customer Service Assurance solutions for today's converged networks, announced today the availability of its new AccantoEye™ Managed Services Program. AccantoEye™ provides wireless operators a low-upfront investment alternative to implement and manage the industry’s most acclaimed network monitoring and troubleshooting solution, Accanto’s intelligent Customer Service Assurance (iCSA).

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10/20/09

Accanto Systems Pens OEM Agreement with Tollgrade

Accanto's line of innovative iCSA products enhances Tollgrade's offerings to service providers.

HELSINKI, Finland, October 20, 2009 - Accanto Systems, an industry pioneer in intelligent Customer Service Assurance solutions, recently announced that the company has entered into an original equipment manufacturing (OEM) agreement with Tollgrade Communications, Inc., a leading supplier of network service assurance solutions for the telecom industry. Under the terms of the agreement, Tollgrade will be able to make available to converged communication service providers quad-play (mobile, video, data and voice) service assurance solutions.

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09/08/09

Accanto Systems' Mobile X-Ray Wins InfoVision Award from International Engineering Consortium

First to market solution Mobile X-Ray lauded for innovations in Network Services Management.

HELSINKI, Finland, September 8, 2009 - Accanto Systems' Mobile X-Ray solution, which provides service providers with the ability to quickly diagnose and manage next-generation Mobile Data services, was recently awarded the International Engineering Consortium's (IEC) InfoVision Award. Accanto accepted the award at the Broadband World Forum in Paris, France, on September 7.

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08/18/09

Accanto Launches IMS X-Ray to Meet Market Need for Complex IMS Network Deployments

Despite Years of Industry Hype of Elevated Expectations, Parts of IMS are Being Deployed by Most Service Providers and Require Complex Troubleshooting and Monitoring

HELSINKI, Finland, August 18, 2009 - Systems, an industry pioneer in intelligent Customer Service Assurance solutions for today's converged networks, recently announced the launch of its IMS X-Ray solution. The application runs on top of Accanto's award-winning iCSA (Customer Service Assurance) platform, enabling service providers to deploy and monitor complex IMS networks.

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07/09/09

Accanto Systems Garners Frost & Sullivan Award

Prestigious Best Practices Award recognizes Accanto's leadership in strategic product positioning and meeting customer solution demands.

HELSINKI, Finland, July 9, 2009 - Accanto Systems (www.accantosystems.com, formerly Sunrise Telecom Protocol Products Group), provider of monitoring, analysis and CSA solutions for mobile, fixed and converged operators, was recently awarded the 2009 World Wireless Protocol Analyzer and Network Monitoring Systems Product Line Strategy of the Year Award by Frost & Sullivan.

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06/25/09

Accanto Systems and Qwest Team for VoIP Management

Accanto to provide monitoring for Qwest's state-of-the-art internal Call Center

HELSINKI, Finland, June 25, 2009 - Accanto Systems (formerly Sunrise Telecom Protocol Products Group), a leader in Customer Service Assurance solutions for today's converged networks, announced today that its Traffic Analysis and Monitoring System (TAMS) was selected by Denver-based Qwest Communications to provide call monitoring and troubleshooting for its state-of-the-art internal Call Center.

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06/18/09

Accanto Systems Addresses Rapidly Growing Asia Pacific Telecom Market with Opening of Two New Offices

Accanto Systems Opens Sales and Support Offices in Singapore and Malaysia to Address Emerging Telecom Opportunities.

HELSINKI, Finland, June 18, 2009 - Accanto Systems (www.accantosystems.com, formerly Sunrise Telecom Protocol Products Group), a leader in Customer Service Assurance solutions for converged networks, announced today that it is opening two new Sales and Support offices in Malaysia and Singapore. Due to steady increase in subscriber growth and service sophistication from operators throughout Asia Pacific, Accanto is making this investment as a natural response to the need for Sales and Support activity in the region.

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05/05/09

Accanto TAMS and MobileX-Ray Selected to Maintain Digicel Next-generation Pan-Caribbean Mobile Network

Accanto’s Traffic Analysis and Monitoring System and Mobile X-Ray Customer Service Assurance platform will provide real-time mobile data service monitoring and analysis in 15 countries

HELSINKI, Finland, May 5, 2009-Accanto Systems (formerly Sunrise Telecom Protocol Products Group), a leader in Customer Service Assurance solutions for today's converged networks, announced today that its Traffic Analysis and Monitoring System (TAMS) was selected by Jamaica-based Digicel as an integrated network monitoring and troubleshooting solution for its growing pan-Caribbean and Central America mobile network. The system will utilize Accanto’s award-winning Mobile X-Ray Customer Service Assurance platform to optimize efficiency and service quality of mobile data services.   

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03/03/09

Accanto Systems to Host TeleManagement Forum (TMF) Web Seminar with Stratecast and Oracle, March 19, 2009

Event to highlight challenges and solutions for operators introducing and managing Mobile Data Services

Accanto Systems, Oracle and Stratecast (a division of Frost and Sullivan) will present an in-depth look at the challenges facing mobile operators as they strive to introduce and manage modern Mobile Data Services in a converged network environment. The webinar will focus on the use of Customer Service Assurance (CSA) and end-to-end OSS best practices to create greater efficiencies and insights into managing these complicated services.  Speakers include Karl Whitelock, Senior Consulting Analyst, Stratecast, a division of Frost & Sullivan; Michele Campriani, CEO, Accanto Systems and TM Forum Advisory Board Director; Dave Bilimoria, Senior Director EMEA, Oracle Communications Industry Solutions Group; and Joan Huffine, TM Forum

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02/12/09

Sunrise Telecom Protocol Products Group and LTE Innovations Merge to Form Accanto Systems

New company to focus on the next generation of Customer Service Assurance solutions for converged wireless and wireline operators

Mobile World Congress 2009

HELSINKI, Finland, February 12, 2009 - Accanto Systems announced today that it has formally incorporated and initiated operations to provide intelligent Customer Service Assurance (CSA) solutions, which allow wireless and wireline operators to manage the quality of next-generation voice and data services over converged network infrastructures. “The move is in response to the explosive market demand for enabling service providers to proactively monitor customer experience metrics in order to compete more effectively.  Traditional network monitoring and troubleshooting products are no longer enough,” said Michele Campriani, Chief Executive Officer at Accanto. 

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02/12/09

Accanto Systems Introduces MSA-QX Protocol Analyzer

Analyzer sets new standard for features, performance and affordability in field-based protocol analysis

HELSINKI, Finland, February 12, 2009 - Accanto Systems (formerly Sunrise Telecom Protocol Products Group), a leader in Customer Service Assurance solutions for today's converged networks, announced today that it has introduced the MSA-QX protocol analyzer, a converged troubleshooting tool that sets new standard for features, performance and affordability in field-based troubleshooting for mobile and wireline networks. The MSA-QX is a portable troubleshooting system for converged wireless and wireline networks, providing capabilities for 2G/2.5G/3G mobile, as well as IMS, VoIP and NGN analysis.

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