With demand for high-speed mobile services skyrocketing, operators have been searching for mobile monitoring and a unified network architecture that offers users high speed connectivity, and at the same time allows for a phased transition of their current 2G networks. UMTS wireless unifies the different standards used by current second-generation wireless networks and provides a wide range of services including telephony, messaging, paging, Internet access and broadband data services. UMTS is not a simple architecture, however. UMTS requires specialized testing, monitoring and troubleshooting for a successful implementation.

Mobile monitoring and mobile data services such as e-mail, video, multimedia messaging, location-based services and high-speed Internet access are quickly gaining popularity. As a result, operators are seeking ways to enhance their access networks to offer these new bandwidth-intensive IP-based services. For operators who want to offer quality mobile data services, in-depth GPRS/EDGE network monitoring and troubleshooting is essential.