Mobile Systems Optimization

Need a mobile systems optimization solution? Accanto Systems has the answer. Our iCSA platform can meet all of your mobile network needs. As both competition and customer demand has increased, mobile operators are being faced with new impediments in their ability to meet the needs of their customers. Arguably the most formidable challenge is finding innovative ways to ensure high service quality for both new data services and legacy voice, both of which have different metrics for ‘service quality’. Thus, a uniform method to manage network and service issues, as well as customer experience for both of these services is imperative. Accanto Services offers a mobile systems optimization solution that enables operators to quickly deploy services over converged networks while maintaining high service quality.

Accanto Systems invites you to optimize your mobile network using the intelligent Accanto intelligent Customer Service Assurance platform. This award-winning iCSA architecture uses advanced monitoring and troubleshooting techniques to solve the complex problems associated with converged networks.

This platform provides service analysis that improves accessibility, retainability, and performance. It also enables operators to integrate Customer Care applications, Trouble Ticket, BOSS/OSS and CRM. Accanto iCSA uses 3 elements to accomplish mobile systems optimization: Pantera Probes/Analyzers, Centralized TAMS server, and X-Ray Application Modules.

The Pantera family of all-in-one Probes/Analyzers is designed to continually monitor mobile networks to generate and store information for later analysis. The Pantera family is powerful, versatile, intelligent, flexible, and easy to configure. The Accanto Centralized TAMS Server generates reports, statistics, troubleshooting capabilities, and alarms using the data provided by the Pantera probes. The next step in the Accanto iCSA chain is our X-Ray Application modules which converts TAMS from its original network monitoring system into a complete CSA solution. The subsequent and final component of the iCSA tool for mobile systems optimization is our Professional Services and Consultancy. These services ensure that the each piece of the iCSA solution is efficiently integrated into the unique operational processes of the client.

Accanto Services offers award-winning products and services that are designed with the power, speed, and scalability necessary to meet the demands of converged, multi-protocol technological environments. We are the experts that provide operators with the tools they need to conduct wireless, wireline, and mobile network optimization. Contact the Accanto Sales Team today to make the first step towards building efficient and fully optimized networks.

Customer Service Assurance