Accanto CEO to Co-present with Telefonica O2 Germany at OSS/BSS World Summit in London

Case Study co-presentation examines how Telefonica O2 won with Accanto’s “intelligent” Customer Service Assurance offering

HELSINKI, Finland, September 2, 2010 - Accanto Systems (www.accantosystems.com), a leader in Customer Service Assurance solutions for today's converged networks, announced today that Michele Campriani, Accanto CEO, will be co-presenting with Alexander Seitz, Team Manager Performance Management of Telefonica O2 Germany, at the upcoming OSS/BSS World Summit in London, September 8-9.

Telefonica O2 Germany is a progressive network operator with over 16 million mobile subscribers. "As we expanded our business across Germany, we also introduced a number of mobile data services that have quickly become the standard for the region," said Seitz. "The expansion of this customer and service base has increased the complexity of investigating subscriber’s problems, with the potential to further complicate and lengthen the time it takes to introduce new services. We needed to streamline our operations to reduce expenses and customer churn."

To address these challenges, Accanto Systems’ joined forces with O2 to leverage their latest advances in iCSA. "This allowed O2 to attain a customer’s-eye view of their mobile data services, allowing them to rapidly introduce, then fast-fine-tune the services after initial launch," said Campriani. "They now have the testing and monitoring tools that are a critical requirement for future business growth."

The two execs will share the case study in September at the OSS/BSS World Summit. The conference is a world-class, exclusive summit that delivers independent and objective thought-leadership for the C-suite within the telecoms industry globally. Based in London, it lays the roadmap for the year ahead in terms of strategy, innovation and investment for the OSS/BSS sectors of telecoms.

About Accanto Systems
With solutions deployed to 180 customers in over 60 countries, Accanto Systems www.accantosystems.com) is a leading supplier of advanced Customer Service Assurance and troubleshooting solutions to communications service providers. Accanto’s probe-based Customer Service Assurance solutions provide in-depth monitoring, analysis and troubleshooting capabilities, helping operators overcome the massive challenges associated with migration to converged, next-generation telecom architectures. Their solutions can be utilized by any level of the organization, from the NOC to Marketing, and scale easily for use by new technicians all the way to technical experts. Accanto’s team of OSS and Operations consultants allow each Accanto solution to be optimized and fully integrated into the organizations’ operational and business processes. Visit www.accantosystems.com.

About Telefónica O2 Germany
Telefónica O2Germany GmbH & Co. OHG belongs to Telefónica Europe and is part of the Spanish telecommunication group Telefónica S.A. The Company offers its German private and business customers postpaid and prepaid mobile telecom products as well as innovative mobile data services based on the GPRS and UMTS technologies. In addition, the integrated communications provider also offers DSL fixed network telephony and high-speed internet. Telefónica Europe has about 55 million mobile and fixed network customers in Great Britain, Ireland, the Czech Republic, Slovakia and Germany. Visit www.o2.com.