Accanto Systems Further Solidifies Customer Base in Europe

In collaboration with distributor Phoenix Datacom, Accanto beats out competition to secure deal providing testing/measurement equipment to global Service Provider.

HELSINKI, Finland, June 10, 2010-Accanto Systems, a leader in Customer Service Assurance solutions for today's converged networks, announced today that a partnership with distributor Phoenix Datacom resulted in the win of a contract with a global Service Provider for their European subsidiaries serving Business customers. This particular agreement centers on the NeTracker/Pantera protocol analyzers, which are as well a part of Accanto’s award-winning CSA solution.

The deal was initiated in the United Kingdom with Phoenix Datacom, and will be covering over a dozen European locations. There were several companies competing for the customer, but the strength and perseverance of the Accanto/Phoenix sales team, as well as strong performance in trials, eventually led to the Accanto win.

“One of the responsibilities of being the industry leader in CSA is to provide our customers with equipment that is reliable and accurate, with unprecedented drill-down capability,” said Michele Campriani, CEO of Accanto Systems. “It’s this kind of attention to quality and assurance that puts us ahead of the pack and enables us to attract certain customers, because we can better meet their network monitoring and troubleshooting needs.”

Accanto and Phoenix Datacom will provide 30 NeTracker/Pantera Protocol Analyzers to the company over an 18-month period. Accanto flexible and scalable architecture will allow the NeTracker/Pantera to be used as probes of the full Customer Service Assurance solution.

About Phoenix Datacom
Phoenix Datacom is the leading supplier in the UK and Ireland of specialist products and services related to test and analysis of network performance and security, including network troubleshooting, network management, optical testing, comms testing, performance testing and security of networks and applications. Established in 1984, the company is renowned for its depth of knowledge in these areas and the quality of technical support provided to its customers, including Fixed and Mobile Telecoms carriers/service providers, Network Equipment Manufacturers and developers of IT services and Enterprise and corporate network users in the private and public sectors. www.phoenixdatacom.com.

About Accanto Systems
With solutions deployed to 180 customers in over 60 countries, Accanto Systems is a leading supplier of advanced Customer Service Assurance and troubleshooting solutions to communications service providers. Accanto’s probe-based Customer Service Assurance solutions provide in-depth monitoring, analysis and troubleshooting capabilities, helping operators overcome the massive challenges associated with migration to converged, next-generation telecom architectures. Their solutions can be utilized by any level of the organization, from the NOC to Customer Care, to Marketing, and scale easily for use by new technicians all the way to technical experts. Accanto’s team of OSS and Operations consultants allow each Accanto solution to be optimized and fully integrated into the organizations’ operational and business processes. Visit www.accantosystems.com.