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iCSA Platform (TAMS)

File 336iCSA Platform (TAMS) - Traffic Analysis and Monitoring System for Multi-Protocol Environments

Accanto Systems' iCSA Platform (TAMS) - Traffic Analysis and Monitoring System is one of the fastest growing multi-protocol systems in the service provider market today. This explosive growth in worldwide sales is due to its unique ability to be used as a single, stand-alone analyzer for troubleshooting, and then seamlessly scale into a geographically dispersed, multi-probe system which correlates call detail information from a diverse mix of network topologies. TAMS is able to do UMTS wireless and SS7 monitoring by collecting and forwarding remote probe data into a third-party monitoring system developed by the customer

The TAMS platform achieves all this in a multi-user environment, allowing it to serve both as a local troubleshooting tool and as an advanced, multi-protocol, deep-memory probe for the greater system. All other vendors require the purchase of additional systems due to probe incompatibility in large system configurations.

TAMS was also first-to-market with powerful correlation software enabling fast, drill-down viewing of CDRs (Call Detail Records) collected from a variety of network types. Now, in a single platform, customers are able to see a complete CDR, which can be analyzed to the frame level for isolating call performance problems and QoS. Faster visibility is a key reason why telecom and mobile operators are purchasing Accanto Systems' TAMS.

File 354Highlights

  • Diagnoses network problems and identifies their root causes
  • Monitors both signaling and traffic
  • UMTS wireless - SS7 monitoring
  • Provides NOCs with a network-independent monitoring facility
  • Provides active support for call diagnostics
  • Delivers multiple views and reports at various user levels
  • Proactively monitors service quality for each service and customer
  • Can be deployed incrementally as requirements grow

TAMS Features

  • Supports all the main protocols currently deployed in fixed and mobile networks
  • Uses Accanto Systems' protocol analyzers for network data acquisition
  • Open-platform based on Oracle® database/web interface
  • Multi-protocol correlation
  • Extensive reporting capabilities
  • Flexible alarms generator

TAMS Benefits

  • Around-the-clock data collection
  • Network-independent signaling and traffic monitoring
  • End-to-end call troubleshooting
  • Multi-level reporting for users with different needs
  • Feeds data to other OSS systems

System Architecture

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The TAMS system utilizes probes as acquisition devices distributed over the Network Under Monitor to generate raw CDR and protocol-level statistics. This raw data is then collected by the TAMS Data Collection Server (DCS) and is dispatched to the different applications implemented over the Oracle® database. TAMS can be deployed with the Pantera Family of protocol analyzer models acting as probes.

Users interact with the presentation layer which offers real-time, near-real-time and elapsed-time details.  One of the primary applications of TAMS is to provide a unified environment that enables call trace, call correlation, traffic alarms, graphic traffic analysis and hotspot identification.

Real-World Deployment Examples

The following outlines just a few of the real-world deployments where TAMS has been selected as the primary analysis and monitoring tool. 

Optimization/Monitoring of Core and Access Networks for Mobile Data Services

  • Signaling verification of data session flows
  • Inter-carrier roaming interoperability analysis
  • 2G-3G and 3G-3G handoff troubleshooting
  • Network usage and error reporting
  • Troubleshooting tools for new services

Monitoring of UMTS Networks

  • Collect and forward remote probe data into a third-party monitoring system developed by the customer

Monitoring of NGN Networks

  • Network-wide monitoring involving ISUP, INAP, SIP, SIP-T, MGCP, MEGACO and SIGTRAN
  • Troubleshooting for VoIP–PSTN interworking
  • Network usage and error reporting
  • KPIs on interconnection traffic between other operators

Monitoring of International SS7 Connections

  • Troubleshooting
  • KPI reporting
  • Audio quality analysis
  • Interconnection links scoring

Monitoring of Inter-Carrier SS7 Traffic

  • Monitor Tandem switches
  • Minutes of Usage reporting and voice trunk utilization

Monitoring of Intelligent Network Transactions (AIN over SS7 and SIGTRAN)

  • Troubleshooting tool  for AIN transactions
  • Correlation of transactions from multiple sites

For more information on TAMS, please refer to the TAMS datasheet.