- Rapid Service Modelling – Content package framework designed to allow all aspects of the system to be configured rapidly and an SQM SDK that accelerates SQM models.
- Automation Engine – An in-built automation engine enables service providers to automate processes to gain operational efficiency and consistency. Automation can be used to alarm when certain SLA thresholds are met, or can be used to define actions executed according to certain network, customer, and quality conditions.
- Linear Scalability – High performance real time SQM engine proven to capture and analyse billions of events. Accanto database technology provides high loading and database query performance, with ensured scalability.
StratOSS™ allows the creation of new Service Quality Management use cases through the configuration of data sources, service models and reports without the need for any system development. Each of the configurable components can be re-used in use cases to speed development. New external data sources can be added to existing service models and new reports can be added to new service models.
Re-using existing components dramatically speeds time to creation of new service models. New services can be created in weeks rather than months through configuration of the StratOSS™ system. Further benefits include:
- Proven integration of multiple data sources such as Performance Management, CM, FM, probes, CRM, BSS.
- Ready-made data models for fixed, mobile, and other networks for a variety of 2G/3G/4G voice and data
- Proven flexible service models and KPI/KQI calculations from various data sources. Creating completely new service models is done in days rather than weeks.
- Telecoms software middleware approach can accept data from any data source including probe data, PM/FM, CRM, inventory, etc.
- Adapters for integration of multi-vendor data sources.
- Ability to extend and include customer experience management data and ready-made data models and algorithms to calculate customer-aware experience KPI/KQIs (Accanto CEI: Customer Experience Index).
- Ready-made flexible reporting with multi-dimensional view that can be selected by users and possibility to easily extend to integrate with third-party dashboard and reporting tool.