Press Releases

Accanto Systems makes announcements about significant achievements and milestones throughout the year. Below is a sampling of the more important ones.

January 3, 2012

Accanto Systems Selected by H3G Austria for Customer Service Assurance. Reaches Eight New Service Provider Customers in 2011

Accanto’s Adaptive Customer Service Assurance platform to provide centralized monitoring, analysis and troubleshooting for its growing next generation network in Austria

HELSINKI, Finland, December 29, 2011 - Accanto Systems, a pioneer in Customer Service Assurance solutions for today's converged networks, announced today that H3G Austria has selected Accanto’s Adaptive Customer Service Assurance (CSA) platform to provide centralized monitoring to its growing 3G and NGN network in Austria.
Read more >>

November 9, 2011

Accanto Enables Differentiated Service Quality for LTE and Mobile Data Services

Release 5.0 to add critical new capabilities to Accanto’s adaptive Customer Service Assurance (CSA) solution

HELSINKI, Finland, November 9, 2011 - Accanto Systems, a pioneer in Customer Service Assurance solutions for today's converged networks, announced today the upcoming availability of Release 5.0, which adds important new LTE and mobile data service analysis capabilities to its award-winning adaptive Customer Service Assurance (CSA) network management system. Read more >>

September 21, 2011

Accanto Systems to Host TeleManagement Forum (TMF) Web Seminar with Oracle, October 12, 2011

Event to highlight 10 tips to improve LTE service assurance and customer experience management

What:
Accanto Systems and Oracle and will present an in-depth look at how to create the best possible strategy for LTE service assurance and customer experience management. The webinar will discuss challenges ranging from the continuous explosion of mobile data traffic and applications, to the management of another set of network elements that overlay existing infrastructure, to the growing ecosystem of sophisticated end-user devices like smart phones and tablets. Read more >>

August 22, 2011

Accanto Provides Customer Service Assurance for Mobily’s International VoIP Service

Leading service provider in Saudi Arabia ensures optimal customer experience with Accanto’s VoIP solution.

HELSINKI, Finland, August 22, 2011 - Accanto Systems, a pioneer in Customer Service Assurance solutions for today's converged networks, announced today that Mobily, the fastest growing mobile company in the Middle East, will be using Accanto’s iCSA solution to ensure a high level of quality and performance to their customers using VoIP technology. Read more >>

July 12, 2011

Accanto Systems Wins B/OSS Live! Excellence Award for Best Customer Experience Improvement

Prestigious award from Billing & OSS World Magazine recognizes improvements in service providers’ business resulting from vendor-enabled initiatives

HELSINKI, Finland, July 13, 2011- Accanto Systems, a leader in Customer Service Assurance solutions for today's converged networks, announced today that it has won Billing & OSS World’s B/OSS Live! Excellence Award 2011 for “Best Customer Experience Improvement” relating to its intelligent Customer Service Assurance deployment with Telefonica Germany. Read more >>

June 9, 2011

Accanto Partners with Telefònica Germany and ITIS to Provide Road Congestion Information in Real-time

The joint project, in support of ITIS Precision Traffic™, re-defines state-of-the-art in analyzing and predicting traffic flow for German motorists

HELSINKI, Finland, June 8, 2011-Accanto Systems, a leader in Customer Service Assurance solutions for today's converged networks, announced today that it has partnered with Telefònica Germany and ITIS, the leading supplier of traffic and travel information, to develop the next generation of road congestion monitoring and reporting, called ITIS Precision Traffic ™. Read more >>

May 25, 2011

Accanto Systems iCSA Selected by Tier-1 European Operator for NGN Customer Service Assurance

Deal represents one of the industry’s largest Fixed Line /VoIP network monitoring deployments

HELSINKI, Finland, May 24, 2011-Accanto Systems, a leader in Customer Service Assurance solutions for today's converged networks, announced today that it has been selected by a major Tier-1 European operator for fixed-line network monitoring. Read more >>

April 25, 2011

Accanto Systems Exhibits at TM Forum’s 2011 Management World Dublin

What:
Accanto Systems, pioneer in customer service assurance, will be exhibiting at the upcoming TM Forum Management World Dublin and demonstrating their new Adaptive Customer Service Assurance solution at Booth #20. A unique, comprehensive model, Adaptive CSA allows Service Providers to more fully leverage the benefits of three assurance models (Customer, Resource and Service-centric) for troubleshooting and monitoring, thereby optimizing the user-experience.
Read more >>

February 25, 2011

Accanto Unveils Adaptive Customer Service Assurance

New, comprehensive model allows Service Providers to more fully leverage benefits of three assurance models for troubleshooting and monitoring.

HELSINKI, Finland, February 14, 2011-Accanto Systems, a pioneer in Customer Service Assurance solutions for today's converged networks, announced today that it has introduced Adaptive Customer Service Assurance, an inclusive, robust approach to CSA that combines the best of Resource, Customer and Service-centric models. Adaptive CSA enables Service Providers to gather information and more fully monitor, report and troubleshoot than ever before. Read more >>

February 25, 2011

Accanto Systems to Demonstrate “Adaptive Customer Service Assurance” with Oracle at Mobile World Congress

Accanto’s new mobile network monitoring platform features an Oracle-based analysis engine, which allows more in-depth, flexible analysis of mobile networks and services

HELSINKI, Finland, February 9, 2011 - Accanto Systems (www.accantosystems.com), a leader in Customer Service Assurance solutions for today's converged networks, announced that it will demonstrate its new “Adaptive” Customer Service Assurance (CSA) platform. Read more >>

February 1, 2011

Accanto Systems Introduces Major Product Line Enhancements for its Customer Service Assurance Solutions

Major improvements to the Pantera and iCSA lines offer Service Providers more powerful solutions for monitoring and troubleshooting.

HELSINKI, Finland, January 28, 2011- Accanto Systems, a pioneer in Customer Service Assurance solutions for mobile and converged networks, announced today general availability of a new product release, which features important enhancements and capability upgrades to both the iCSA monitoring platform and the Pantera family of converged Probes / Protocol Analyzers. Read more >>

December 15, 2010

Accanto Systems Expands Reach in Americas with New Office

Establishment of U.S. subsidiary helps to better serve regional customers and channel partners

HELSINKI, Finland, November 11, 2010 - Accanto Systems http://www.accantosystems.com/, a leader in Customer Service Assurance solutions for today's converged networks, announced that they have established a fully owned U.S. subsidiary office in Irving, Texas. From this location, sales, marketing, and channel management operations for the whole Americas region will be supported. Hannu Impola of Finland and more recently Dallas, Texas, has been appointed Vice President of Sales for the Americas. Read more >>

September 4, 2010

Accanto CEO to Co-present with Telefonica O2 Germany at OSS/BSS World Summit in London

Case Study co-presentation examines how Telefonica O2 won with Accanto’s “intelligent” Customer Service Assurance offering

HELSINKI, Finland, September 2, 2010 - Accanto Systems (www.accantosystems.com), a leader in Customer Service Assurance solutions for today's converged networks, announced today that Michele Campriani, Accanto CEO, will be co-presenting with Alexander Seitz, Team Manager Performance Management of Telefonica O2 Germany, at the upcoming OSS/BSS World Summit in London, September 8-9. Read more >>

July 21, 2010

Accanto Makes Headway into Cable Operators Market with intelligent Customer Service Assurance (iCSA)

Two European Operators Select Accanto iCSA for Monitoring, Troubleshooting, Service Analysis and Optimization of their Cable Networks.

HELSINKI, Finland, July 22, 2010 - Accanto Systems (www.accantosystems.com), a leader in Customer Service Assurance solutions for today's converged networks, announced today that it has been selected by two European Cable service providers to supply integrated network monitoring, troubleshooting, service analysis and optimization to their networks with its intelligent Customer Service Assurance (iCSA) advanced monitoring system. Read more >>

June 28, 2010

Accanto Systems Welcomes VP of Marketing

New exec will strengthen and support Accanto’s position of leadership in the Customer Service Assurance arena.

HELSINKI, Finland, June 29, 2010 - Accanto Systems, a leader in Customer Service Assurance solutions for today's converged networks, announced today that Paolo Trevisan has joined the company as the VP of Marketing. In his new role, Trevisan will be guiding Accanto’s worldwide marketing strategy. With over 20 years experience in Marketing and Product Management roles in the Telecommunications Test and Measurement and Assurance business, he brings an ideal combination of marketing sense and knowledge of the telecom arena. Read more >>