Press Releases

Accanto Systems has made significant announcements to the press over the last year. Below are a sampling of the more important ones.

September 4, 2010

Accanto CEO to Co-present with Telefonica O2 Germany at OSS/BSS World Summit in London

Case Study co-presentation examines how Telefonica O2 won with Accanto’s “intelligent” Customer Service Assurance offering

HELSINKI, Finland, September 2, 2010 - Accanto Systems (www.accantosystems.com), a leader in Customer Service Assurance solutions for today's converged networks, announced today that Michele Campriani, Accanto CEO, will be co-presenting with Alexander Seitz, Team Manager Performance Management of Telefonica O2 Germany, at the upcoming OSS/BSS World Summit in London, September 8-9. Read more >>

July 22, 2010

Accanto Makes Headway into Cable Operators Market with intelligent Customer Service Assurance (iCSA)

Two European Operators Select Accanto iCSA for Monitoring, Troubleshooting, Service Analysis and Optimization of their Cable Networks.

HELSINKI, Finland, July 22, 2010 - Accanto Systems (www.accantosystems.com), a leader in Customer Service Assurance solutions for today's converged networks, announced today that it has been selected by two European Cable service providers to supply integrated network monitoring, troubleshooting, service analysis and optimization to their networks with its intelligent Customer Service Assurance (iCSA) advanced monitoring system. Read more >>

June 29, 2010

Accanto Systems Welcomes VP of Marketing

New exec will strengthen and support Accanto’s position of leadership in the Customer Service Assurance arena.

HELSINKI, Finland, June 29, 2010 - Accanto Systems, a leader in Customer Service Assurance solutions for today's converged networks, announced today that Paolo Trevisan has joined the company as the VP of Marketing. In his new role, Trevisan will be guiding Accanto’s worldwide marketing strategy. With over 20 years experience in Marketing and Product Management roles in the Telecommunications Test and Measurement and Assurance business, he brings an ideal combination of marketing sense and knowledge of the telecom arena. Read more >>

June 10, 2010

Accanto Systems Further Solidifies Customer Base in Europe

In collaboration with distributor Phoenix Datacom, Accanto beats out competition to secure deal providing testing/measurement equipment to global Service Provider.

HELSINKI, Finland, June 10, 2010-Accanto Systems, a leader in Customer Service Assurance solutions for today's converged networks, announced today that a partnership with distributor Phoenix Datacom resulted in the win of a contract with a global Service Provider for their European subsidiaries serving Business customers. This particular agreement centers on the NeTracker/Pantera protocol analyzers, which are as well a part of Accanto’s award-winning CSA solution. Read more >>

May 18, 2010

Austrian-based Provider Selects Accanto Systems’ intelligent Customer Service Assurance (iCSA) Solution for its growing NGN Network

Accanto iCSA to provide customer-centric network monitoring, as well as advanced troubleshooting capabilities that can be utilized simultaneously by up to 80 NOC and Customer Care technicians

HELSINKI, Finland, May 18, 2010-Accanto Systems, a leader in Customer Service Assurance solutions for today's converged networks, announced today that it has been selected by an Austrian-based operator to provide its new intelligent Customer Service Assurance (iCSA) solution for customer-centric monitoring, troubleshooting and analysis of its growing NGN network. Read more >>

May 18, 2010

Accanto Continues Market Leadership and Momentum in Customer Service Assurance Market with Two New iCSA solutions

Accanto Systems introduces two new Customer Service Assurance Applications that are based on close collaboration with leading Service Providers.

HELSINKI, Finland, May 18, 2010 - Accanto Systems, a leader in Customer Service Assurance solutions for today's converged networks, announced two new CSA applications based on its award winning Mobile X-Ray product. The applications represent leading edge innovation and progress achieved through collaborative relationships with key Service Provider customers. Read more >>

April 28, 2010

Accanto Systems Adds Parhelion Global Consultants Founder to Advisory Board

Authority on CSP Business transformation brings his expertise to Accanto’s Advisory Board.

HELSINKI, Finland, April 28, 2010-Accanto Systems, a leader in Customer Service Assurance (CSA) solutions for today's converged networks, announced today that Colin Orviss, founder of Parhelion Global Communications Advisors, has joined their Advisory Board. Orviss, who is well known and respected in the telecom industry, has a reputation for applying innovative and pragmatic transformation concepts to the business models of Communications Service Providers (CSPs). Read more >>

April 20, 2010

Service Assurance Market Leadership Enables Accanto to Beat Major Competitors

Distinguished Among World-Class Companies, Accanto Receives Product Differentiation Excellence Award From Frost & Sullivan

HELSINKI, Finland, April 20, 2010 -Accanto Systems, a leader in Customer Service Assurance (CSA) solutions for today's converged networks, announced that the company will be recognized for achievements in the service assurance solutions arena. Frost & Sullivan, the Growth Partnership Company, will be awarding the coveted Product Differentiation Award for Accanto's leadership in mobile assurance. With several major players in the market, Accanto is well-known for defining the standards of CSA through its Extreme Customer Service Assurance solutions. Read more >>

March 23, 2010

Accanto Systems Named in Stratecast’s “Rat Pack” Top 10 OSS/BSS Companies to Watch in 2010

Accanto is recognized for its agility, innovation and leadership in the global OSS/BSS market.

HELSINKI, Finland, March 23, 2010-Accanto Systems, a leader in Customer Service Assurance solutions for today's converged networks, announced today that it was recently selected by Stratecast as one of their Top 10 OSS/BSS Companies to Watch in 2010. Chosen because they disprove the adage that “bigger is better” these small companies display powerful combinations of agility, hunger and charismatic leadership. Stratecast, a division of Frost & Sullivan, acknowledges how this arrangement allows for unprecedented success in the global telecoms space and likens the 10 companies to the ever popular 1950s Hollywood Rat Pack. Read more >>

March 23, 2010

Czech-Based Mobile Operator Selects Accanto iCSA for Fixed-Mobile Converged

Accanto Systems’ solution allows mobile operator to better serve subscribers through customer-centric approach and drilled down analysis capability

HELSINKI, Finland, March 23, 2010 -Accanto Systems, a leader in Customer Service Assurance solutions for today's converged networks, announced today that its iCSA System was selected by a major Czech-based mobile operator for their fixed-mobile (FMC) converged services. iCSA is used for monitoring, troubleshooting and performance analysis of the converged services, which are supported by a mix of mobile, NGN, IMS and legacy TDM technologies. Read more >>

February 16, 2010

Accanto Adds Real-Time Service Quality Analysis and Pantera Hardware Probes to its intelligent Customer Service Assurance (iCSA) Solution

Accanto launches new probes and applications as part of its new Extreme CSA strategy at Mobile World Congress 2010

HELSINKI, Finland, February 16, 2010-Accanto Systems, a leader in Customer Service Assurance solutions for today's converged networks, announced today that it has added real-time Service Quality Analysis (SQA) capabilities, as well as new Service Quality Dashboards to its X-Ray analysis platform. Accanto has also announced general availability of its new high-performance Pantera All-in-One Probe and Protocol Analyzer family. Read more >>

February 16, 2010

Accanto’s intelligent Customer Service Assurance (iCSA) Solution Selected by Major Scandinavian Telecom for its Service Operations Center

Accanto’s iCSA solution will provide real-time network, service and subscriber information to new customer for proactive Customer Care and Service Operations

HELSINKI, Finland, February 16, 2010-Accanto Systems, a leader in Customer Service Assurance solutions for today's converged networks, announced today that its iCSA System was selected by a major European-based converged carrier as a next generation troubleshooting and monitoring solution for Customer Care and Service Operations. The system is a result of a close collaboration between the company and Accanto Systems on how network, service and subscriber data can be collected, correlated and presented with the end goal to help Customer Care and NOC/Service Operation Departments resolve problems faster and at less cost. Read more >>

December 28, 2009

Accanto Systems has Record Year in 2009 with 59% Increase in iCSA System Orders

Accanto Continues to Gain Ground on Competitors, Acquiring Many New Customers of its intelligent Customer Service Assurance (iCSA)

HELSINKI, Finland, December 28, 2009- Accanto Systems, a leader in Customer Service Assurance solutions for today's converged networks, announced a record year for orders of its intelligent Customer Service Assurance (iCSA) solution, with a growth rate of 59% over 2008. Read more >>

December 21, 2009

Kumaran Systems Forges Global Partnership with Accanto - a Leader in Customer Service Assurance Solutions

TORONTO, Canada, December 21, 2009 -Kumaran Systems announced today a Global Partnership with Accanto Systems (formerly Sunrise Telecom Protocol Products Group), a leader in Customer Service Assurance solutions for today's converged networks. Read more >>

November 9, 2009

Accanto Introduces AccantoEye™ Managed Services Offering

New turn-key offering allows mobile operators to take advantage of latest monitoring technologies and skilled personnel to create an optimal customer experience

HELSINKI, Finland, November 09, 2009-Accanto Systems, a leader in Customer Service Assurance solutions for today's converged networks, announced today the availability of its new AccantoEye™ Managed Services Program. AccantoEye™ provides wireless operators a low-upfront investment alternative to implement and manage the industry’s most acclaimed network monitoring and troubleshooting solution, Accanto’s intelligent Customer Service Assurance (iCSA). Read more >>